Terms of Service

1. Acceptance

By using this website, requesting a SAFEKit, signing up to volunteer or enrolling in our SMS messaging program, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the services.

2. Who SAFE918 is

SAFE918 is a 501(c)(3) nonprofit harm reduction program serving Washington County, Oklahoma and the surrounding region. We are a state-registered harm reduction site under Oklahoma SB 511 and operate in coordination with the Oklahoma State Department of Health (OSDH).

For privacy reasons, some of our mailings and emails go out under the name 918 Resources — including packages addressed from 918 Resources, emails from @918resources.org, and the tracking page at track.918resources.org. 918 Resources is operated by SAFE918; these Terms apply equally to anything you receive under either name.

3. Services

SAFE918 provides free harm reduction supplies (including naloxone kits and fentanyl test strips), peer support, volunteer opportunities, and referrals to recovery and treatment resources. All program services are provided at no cost to participants.

4. Eligibility

Anyone in our service area may request harm reduction supplies regardless of identification status, insurance, or ability to pay. Volunteer roles may have additional requirements (training, background-check completion, scheduling availability) and are governed by separate volunteer agreements.

5. SMS messaging

The SAFE918 SMS messaging program is delivered through Twilio using the configured SAFE918 phone number. Carrier/TCR registration, suppression lists, and provider-side controls live outside this repository. The code-backed SMS templates are for transactional program communication.

5.1 Consent

When you provide your phone number after seeing SMS disclosure language in an online chat, order, volunteer, or callback flow, you consent to receive transactional texts about that request. Operational paper or phone-call consent, if used, is handled outside this application.

“By providing your phone number, you consent to receive a transactional SMS from SAFE918 about this request. Message and data rates may apply. Reply STOP to opt out, HELP for help.”

Consent is request-specific and is not transferable or assignable.

5.2 Frequency, cost, and opt-out

Message frequency varies. Message and data rates may apply. SAFE918 does not charge for messages, but your mobile carrier may.

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to opt out where Twilio/carrier opt-out controls are active. Reply HELP for program contact information. Carriers are not liable for delayed or undelivered messages.

5.3 What we will and will not send

We send transactional messages wired in this application, including order confirmations, pickup-ready notices, order-shipped notices, HELP replies, and volunteer/internal coordination alerts where configured. We do not use the program SMS number for marketing, fundraising solicitation, third-party content, affiliate offers, or any messaging unrelated to the harm reduction program. SAFE918 does not sell, rent, or share opt-in lists with any third party.

6. Acceptable use

When using our services, you agree to:

• Provide accurate information when requesting kits or volunteering.
• Use program supplies for personal, community, or harm reduction purposes only — never for resale.
• Not misuse the SMS program (e.g., providing a phone number you do not own, or impersonating another person).
• Not use the site or services for any unlawful purpose.

7. Volunteer terms

Volunteer participation is at-will and may be ended by either you or SAFE918 at any time. Volunteers are bound by SAFE918's code of conduct, including strict confidentiality of participant information. Volunteers are not employees and do not accrue compensation, benefits, or employment rights through their participation.

8. Donations

SAFE918 is a 501(c)(3) nonprofit organization. Online donations are not currently processed through this application. Donations may return through a new processor, but the payment flow, privacy policy, and these terms should be updated before that flow goes live. Questions can be sent to [email protected].

9. Disclaimers

THE SITE, SUPPLIES, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Harm reduction supplies provided by SAFE918 are not a substitute for emergency medical care. Participation in the program does not establish a medical, therapeutic, or counseling relationship between you and SAFE918 or its volunteers.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAFE918, ITS BOARD, STAFF, AND VOLUNTEERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR SERVICES. SAFE918'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THE SITE OR SERVICES WILL NOT EXCEED ONE HUNDRED US DOLLARS (US$100). Because all program services are provided free of charge, this cap reflects the nominal nature of any consideration given.

11. Indemnification

You agree to indemnify, defend, and hold harmless SAFE918, its board, staff, and volunteers from any claims, losses, liabilities, or expenses arising from your misuse of the site or services, your violation of these terms, or your violation of any law or third-party right.

12. Governing law

These terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-laws principles. Any dispute arising from these terms or the services will be brought exclusively in the state or federal courts located in Washington County, Oklahoma, and you consent to personal jurisdiction there.

13. Changes

We may update these terms from time to time. Material changes affecting SMS consent or volunteer obligations will be communicated to active participants and volunteers directly. Continued use of the site or services after changes are posted constitutes acceptance of the updated terms.

14. Severability

If any provision of these terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

15. Contact

Legal questions, terms inquiries, or compliance contact: [email protected].